Knowledgebase
Domain Protection, WHOIS & Security
What WHOIS, RDAP, domain contacts, transfer locks, auth codes, and two-factor authentication actually protect and how.
What Is WHOIS?
WHOIS is a public, queryable record of who registered a given domain name, when, and through which registrar: a lookup system that's existed since the…
Registrant, Technical, and Administrative Contacts, Explained
Every domain carries three separate WHOIS contact roles: Registrant, Technical, and Administrative. Each one exists for a different purpose, and none of…
What Is RDAP and How Does It Replace WHOIS?
RDAP (Registration Data Access Protocol) is the modern, standardized replacement for the older WHOIS protocol, developed under ICANN policy to fix WHOIS's…
What Is Domain Privacy?
Domain privacy protection replaces the registrant's personal contact information in the public WHOIS record with the registrar's own proxy information…
What Is a Transfer Lock?
A transfer lock (sometimes called a registrar lock, or clientTransferProhibited status) is a setting that blocks a domain from being transferred to…
What Is an Auth Code (EPP Code)?
An auth code (also called an EPP code or transfer authorization code) is a unique, registrar-generated code tied to a specific domain, required to…
Two-Factor Authentication, Explained
Two-factor authentication (2FA) requires a second piece of proof beyond just a password to log in: typically something you have, like a code sent to your…
What an Account Security Hold Means
A security or fraud hold is a temporary restriction a registrar places on an account when something about recent activity looks unusual enough to warrant…
Still need help?
Real people, real answers
Our support team is available Mon–Fri, 8am–5pm Mountain Time. For urgent issues outside business hours, submit a ticket and we'll respond first thing.
Contact Support